Privacy Policy

A legal disclaimer

Effective date: January 2026

CocoLager™ (“CocoLager,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, and protect your information when you visit www.coco-lager.com or interact with us online.

Information We Collect

We may collect the following types of information:

Contact information, such as your name, email address, telephone number, billing address, and shipping address.
Order and transaction information, such as products purchased, order history, transaction amount, delivery details, and related customer-service communications.
Information you voluntarily provide, such as messages, inquiries, reviews, survey responses, or information submitted through contact forms.
Device and usage information, such as IP address, browser type, device type, pages visited, referring pages, approximate location, and interactions with the website, collected through cookies and similar technologies.
Marketing preferences, including whether you subscribed to or unsubscribed from promotional communications.

How We Use Your Information

We use your information to:

Respond to inquiries and communications
Improve our website and user experience
Communicate updates or information you request
Maintain security and site functionality
Processing and fulfilling purchases such as: process payments, returns, refunds and other transactions. Fulfill and deliver orders. Provide order confirmations, shipping updates, and customer support. Detect and prevent fraud or misuse. Mantain business, tax, and transaction records. Comply with legal obligations.

How We Share Information

We may disclose personal information to service providers that assist us with:

website hosting and e-commerce services
payment processing
order fulfillment and shipping
email and marketing communications
website analytics
fraud prevention, security, and technical support
accounting, legal, insurance, and regulatory compliance

We may also disclose information when required by law, to protect our legal rights, or in connection with a merger, financing, acquisition, or sale of all or part of the business.

We do not sell personal information for monetary compensation.

Cookies & Analytics

We may use cookies or similar technologies to understand how visitors interact with our site. You can disable cookies through your browser settings if you prefer. We may use analytics services such as Google Analytics and similar tools to better understand website usage and improve customer experience.

Do Not Track and Third-Party Tracking

Some browsers offer a “Do Not Track” signal. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to all browser-based Do Not Track requests.

Third-party analytics, hosting, social-media, or advertising providers may collect information about your activity over time and across websites, depending on the services and cookie preferences enabled on your device.

You may manage certain cookies through our cookie-settings tool, where available, or through your browser settings.

Payment Processors

Payments are processed by third-party payment providers. CocoLager does not directly receive or store full payment-card numbers. We may receive limited transaction information, such as payment status, billing details, transaction identifiers, and the last four digits of a payment card.

Email Marketing

We may use your email address to send transactional messages relating to your order. We send promotional marketing emails only where permitted by law or where you have subscribed or otherwise consented. You may unsubscribe from promotional emails at any time using the link provided in the message. Unsubscribing from marketing emails will not prevent necessary transactional communications about an active order.

California Privacy Information

California residents may have rights regarding their personal information under applicable California law. Depending on the law that applies, these rights may include requesting access to, correction of, or deletion of certain personal information.

To submit a privacy request, contact us at hello@coco-lager.com. We may need to verify your identity before completing the request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Minors

This website is not intended for individuals under the age of 13 and we do not knowingly collect personal information from children.

Business Contact Information

CocoLager LLC

hello@coco-lager.com

(949) 229-2317

Shipping Information Sharing

We may share necessary customer information with shipping carriers and fulfillment providers for the purpose of processing and delivering orders.

Retention Period

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Third-Party Services

Our site may use trusted third-party tools (such as hosting, analytics, or embedded social media features) that collect information in accordance with their own privacy policies.

Data Security

We take reasonable measures to protect your information, but no method of transmission over the internet is 100% secure.

Your Choices

We may request information necessary to verify your identity and locate the relevant records. Certain information may be retained where required for tax, accounting, fraud-prevention, dispute-resolution, or other legal purposes.

Updates to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date. Where required by law, we may also provide additional notice, such as by email or through a notice on the website.

Contact

If you have questions about this Privacy Policy, contact us at:

hello@coco-lager.com