Terms of Use
Terms of Use
Effective date: January 2026
Welcome to CocoLager™. By accessing or using www.coco-lager.com (the “Site”), you agree to be bound by these Terms of Use.
If you do not agree to these terms, please do not use the Site.
Use of the Site
You agree not to:
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Use the Site for unlawful purposes
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Attempt to interfere with the Site’s operation or security
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Misuse or copy content without permission
No Medical, Health, or Fitness Advice
Content on this Site is not intended as medical, health, nutritional, or fitness advice.
Any references to hydration, wellness, or lifestyle are general informational statements only and should not be relied upon as professional advice. Always consult qualified professionals for individual guidance.
Orders and Pre-Orders
By placing an order or pre-order, you agree to provide accurate billing and shipping information.
Pre-order products may have estimated fulfillment dates that are subject to change.
Pricing
Prices may change without notice.
Taxes and shipping charges may be added at checkout where applicable.
Payment Terms
Payments are processed through secure third-party payment providers.
CocoLager does not store complete payment card information.
Shipping
Shipping times are estimates and are not guaranteed.
Once an order has been transferred to the shipping carrier, delivery delays are outside CocoLager’s control.
Lost Packages
Customers are responsible for providing accurate shipping addresses.
CocoLager is not responsible for delays caused by carriers, weather events, incorrect addresses, or circumstances beyond our control.
Returns & Refunds
Due to the perishable nature of food and beverage products, all sales are final.
We do not accept returns or exchanges of beverage products.
Damaged Orders
If your order arrives visibly damaged, please contact us within 5 days of delivery and include photographs of the package and product.
Lost Packages
CocoLager may, at its sole discretion, assist customers with carrier claims for shipments that are lost or damaged in transit.
This gives you flexibility.
If customer chooses insurance
Then:
Shipping insurance, where offered, must be selected at checkout. Claims for lost or damaged shipments are subject to the carrier’s insurance terms and conditions.
Pre-Order Policy
By placing a pre-order, you acknowledge that fulfillment dates are estimates and may change due to manufacturing, ingredient sourcing, regulatory review, shipping delays, or circumstances outside our control.
Customers may request cancellation of a pre-order before shipment. Once shipped, all sales are final.
Product Information
Product ingredients, nutrition information, and allergen information are provided for informational purposes.
Customers are responsible for reviewing product labels before consumption.
Age Requirement
You must be at least 18 years old (or the age of majority in your jurisdiction) to place orders through this website.
Product Status Disclaimer
CocoLager™ products may be offered for pre-order or sale through this website. Product availability, specifications, packaging and release dates may change without notice.
Intellectual Property
All content on this Site — including logos, images, text, graphics, and branding — is owned by or licensed to CocoLager™ and may not be used without permission.
Limitation of Liability
To the fullest extent permitted by law:
CocoLager™ shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to your use of (or inability to use) this Site.
Your use of this Site is at your own risk.
No Guarantees
We make no warranties or guarantees regarding:
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Site availability or accuracy
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Future product features, launch dates, or performance
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Results or outcomes from any information provided
Third-Party Links
This Site may contain links to third-party services or platforms. CocoLager™ is not responsible for their content, policies, or practices.
ARBITRATION AGREEMENT AND DISPUTE RESOLUTION
Please read this section carefully. It affects your legal rights.
Informal Resolution First
If you have a dispute, claim, or concern relating to CocoLager LLC, our products, services, website, or these Terms, you agree to first contact us at hello@coco-lager.com and attempt to resolve the matter informally.
Both parties agree to make a good-faith effort to resolve any dispute before initiating arbitration or legal proceedings.
Binding Arbitration
Except as otherwise provided below, any dispute, claim, or controversy arising out of or relating to:
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these Terms;
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the CocoLager website;
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any purchase, pre-order, shipment, or product;
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communications between you and CocoLager LLC; or
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the relationship between you and CocoLager LLC
shall be resolved exclusively through final and binding arbitration rather than in court.
The arbitration shall be administered by the American Arbitration Association (“AAA”) under its applicable consumer arbitration rules then in effect.
The arbitration may be conducted remotely, by written submission, by telephone, by video conference, or in a mutually agreed location.
Class Action Waiver
To the fullest extent permitted by law, you and CocoLager LLC agree that any dispute shall be brought solely on an individual basis.
Neither party shall participate in a class action, class arbitration, consolidated action, representative action, or private attorney general action to the extent permitted by applicable law.
Small Claims Exception
Nothing in this section prevents either party from bringing an individual claim in small claims court if the claim qualifies for such court and remains on an individual basis.
Intellectual Property Exception
Nothing in this section prevents CocoLager LLC from seeking injunctive or equitable relief in a court of competent jurisdiction to protect its trademarks, copyrights, patents, trade secrets, confidential information, or other intellectual property rights.
Governing Law
These Terms and any dispute arising from them shall be governed by the laws of the State of California, without regard to conflict-of-law principles.
Venue
If a court determines that any portion of this arbitration provision is unenforceable, any remaining court proceeding shall be brought exclusively in Orange County, California, unless otherwise required by law.
Severability
If any provision of this Arbitration Agreement is found unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.
Opt-Out Right
You may opt out of this Arbitration Agreement by sending written notice to hello@coco-lager.com within thirty (30) days of your first purchase or use of the website. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration.
To the maximum extent permitted by law, CocoLager LLC’s total liability arising from any claim, order, purchase, shipment, product, or use of this website shall not exceed the amount paid by the customer for the applicable order.
Governing Law
These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms from time to time. Continued use of the Site after changes constitutes acceptance.
Contact
Questions about these Terms?